Outsourcing

I am a passionate outsource professional! I even wrote a book about it!

I have worked in outsourcing in one guise or another since the days when it was called ‘contracting out’!

I give a number of talks on outsourcing topics.

My experience encompasses the entirety of the outsourcing lifecycle

Experience and Qualifications in this field

Headed a department in the Legal Department specialising in outsourcing for three and half years. Key achievements included:

Life & pension and IT outsourcing to Capita Life and Pensions 4 million policies – schedule workstream leader – coordinated or conducted drafting of all schedules
Third party contract novation on entry into and exiting from outsource agreements
Desktop IT – legal negotiator
Records and scanning outsourcing – legal workstream leader
Negotiating overseas policy administration agreements for policies in the Republic of Ireland, Germany and EFTA countries
Various specialist pension and product administration agreements
Data protection agreements with overseas policy administration providers
Transitional Services Agreements on acquisitions and divestments – legal workstream leader and/or steering group member
Splitting of major outsourcing contracts on key divestments
Solvency 2 reviews and remediation – legal workstream leader
Change cost considerations
Transformation
Change management governance – legal member of change review committee
Exit documentation and implementation
Annual “rebaselining” of contracts to reflect changes.